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Title
Text copied to clipboard!Atlassian Administrator
Description
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We are looking for an experienced Atlassian Administrator to join our team and take charge of managing and optimizing our suite of Atlassian tools, including Jira, Confluence, Bitbucket, and others. The ideal candidate will have a deep understanding of these tools and how they can be leveraged to improve project management, collaboration, and overall productivity within the organization. You will be responsible for configuring, maintaining, and upgrading our Atlassian applications, as well as providing support and training to users. Your role will involve working closely with various departments to understand their needs and ensure that the Atlassian tools are being used effectively to meet those needs. You will also be responsible for developing and implementing best practices, policies, and procedures related to the use of Atlassian tools. Additionally, you will be expected to stay up-to-date with the latest developments in the Atlassian ecosystem and recommend new features or tools that could benefit the organization. This is a critical role that requires a combination of technical expertise, problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.
Responsibilities
Text copied to clipboard!- Configure and maintain Atlassian tools such as Jira, Confluence, and Bitbucket.
- Provide technical support and training to users.
- Develop and implement best practices for the use of Atlassian tools.
- Work closely with various departments to understand their needs and ensure effective use of Atlassian tools.
- Monitor system performance and troubleshoot issues as they arise.
- Manage user permissions and access controls.
- Perform regular system upgrades and maintenance.
- Create and maintain documentation related to system configurations and procedures.
- Develop custom scripts and plugins to extend the functionality of Atlassian tools.
- Stay up-to-date with the latest developments in the Atlassian ecosystem.
- Recommend new features or tools that could benefit the organization.
- Ensure data integrity and security within the Atlassian tools.
- Collaborate with IT and other teams to integrate Atlassian tools with other systems.
- Conduct regular audits to ensure compliance with organizational policies.
- Provide input on budget and resource planning for Atlassian tools.
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience managing Atlassian tools.
- Strong understanding of Jira, Confluence, Bitbucket, and other Atlassian products.
- Experience with scripting languages such as Python, Groovy, or Shell.
- Familiarity with database management and SQL.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Experience with system integration and API usage.
- Knowledge of ITIL or other IT service management frameworks.
- Experience with cloud-based Atlassian deployments is a plus.
- Ability to manage multiple tasks and projects simultaneously.
- Strong organizational and time management skills.
- Experience with Agile and DevOps methodologies.
- Certifications in Atlassian tools are a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with managing Atlassian tools?
- How do you approach troubleshooting issues within Jira or Confluence?
- What scripting languages are you proficient in?
- Can you provide an example of a custom script or plugin you developed for an Atlassian tool?
- How do you ensure data integrity and security within Atlassian applications?
- Describe a time when you had to train users on how to use Atlassian tools.
- How do you stay up-to-date with the latest developments in the Atlassian ecosystem?
- What strategies do you use to manage user permissions and access controls?
- Can you discuss your experience with integrating Atlassian tools with other systems?
- How do you handle system upgrades and maintenance for Atlassian applications?